Who are We
Pacific Health Care is a leading consumables supplier in the medical industry. Pacific Health Care is an ISO 9001:2008 quality approved company, which is wholly Australian owned and operated. Pacific Health Care has been successfully selling, distributing and acting as agents and distributors for consumable products supplying the Australian Medical Industry since its inception in 1987.
Distribution Areas
Hospitals and Clinics 45%
Aged Care Facilities and Nursing Homes 25%
Government Departments 10%
General Practitioners and Dentists 5%
Surgical and Medical Sub-distributors 10%
Vet Clinics 2%
At Home Patients 3%
Why Choose Us?
What we do Best
Forge long-lasting relationships with our customers and suppliers both locally and internationally. Our experienced team offers excellent customer service in every stage of your business dealings with us. From your first enquiry to the delivery and distribution of your order, you can be assured we will take care of every detail.
We understand our Geography
Pacific Health Care is a well oiled machine when it comes to stock management and supply as it has been successfully supplying the Australian market for more than 27 years. We keep three month’s worth of stock in the distribution store at one anytime which ensures your regularly ordered supplies are always in stock.
Head Office and Warehouse
Pacific Health Care is based in Osborne Park, Western Australia. Sales, administration, distribution, quality assurance and logistics are all operated locally from there for our Australian market.
Stock and Storage
Pacific Health Care receives all its’ stock into a controlled environment at the warehouse. Here the item’s integrity and stock is checked for irregularities or damage by two separate individuals. All stock is stored within our numbered racking and shelving system. Our stock rotation policy ensures older batches go out first.
Support and Services
Our administrative team members are always ready and available to be contacted regarding stock availability, delivery times and general product knowledge. The Pacific Health Care buyers meet once a week with our administration staff to discuss stock levels and every quarter this team meets with the CEO to discuss and adjust stock holding levels.
Key Team Members
John Blair
Chief Executive Officer
John is our Chief Executive Officer and oversees Pacific Health Care’s daily operations, sales, quality assurance, logistics and support functions of the business. If you have contractual enquiries he’s also your go-to person.
+61 [0] 411 444 800
Teresa Deely
Customer Service Manager
Teresa is our Customer Service and Client Liaison Manager talk with her regarding your Pacific Health Care order – before its despatched, stock availability, delivery timeframes and for general product information.
+61 8 9244 8811
Jody Blake
Sales and Customer Service
Jody is a Registered Nurse with vast product experience. She is also an accomplished educator and regularly hosts training seminars relating to different Pacific Health Care products. Contact Jody for all your product and training queries.
+61 [0] 418 383 666
Ellen Lee
Sales and Product Specialist
Ellen is a Registered Nurse and ex-Theatre Manager with more than 30 years experience. Ellen is our Sales Product Specialist for Hospital; Theatre; Infection Control and Surgical Instrument products.
+61 [0] 409 777 333
Norrelle Wilson
Office Manager
Norelle is our Office Manager and has 20 years’ experience with Pacific Health Care. She is an integral part of our team. Norelle’s vast knowledge and exceptional organisational skills means she can answer most questions regarding your orders and accounts.
+61 8 9244 8811
Bob Crawford
Logistics Manager
Bob’s thirty years worth of logistics and stores experience ensures the correct products get delivered to the right place, on time every time. Bob’s the man to talk to about your Pacific Health Care delivery run.
+61 8 9244 8811
Chris Busby
Quality Assurance
Chris is our Quality Assurance manager and maintains our high quality standards within in the strict confines of our ISO9001:2008 quality assurance policies. Chris is the person to contact for any quality assurance enquiries.
+61 8 9244 8811